Terms Of Service

Effective Date: 09/06/2026

OVERVIEW

Welcome to SUKHAMEWA FOODS PVT. LTD. Throughout the site, the terms "we", "us", and "our" refer to SUKHAMEWA FOODS PVT. LTD. We operate this website and online store to provide quality food products and related services. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms"), including our Privacy Policy. If you do not agree with these Terms, please do not use our Services.

1. ELIGIBILITY & ACCOUNT

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your account credentials

  • Be responsible for all activities conducted under your account

We shall not be liable for any loss or damage resulting from unauthorized access caused by your failure to safeguard your account information.

2. PRODUCTS

We strive to ensure that all product information displayed on our website is accurate. However:

  • Product appearance may vary from images displayed

  • Packaging and labeling may change from time to time

  • Product availability is subject to stock availability

We reserve the right to discontinue any product at any time without notice.

3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase products from us.

We reserve the right to:

  • Accept or reject any order

  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other issues

An order is considered confirmed only after successful payment and order confirmation.

4. PRICING & PAYMENTS

  • All prices are displayed in Indian Rupees (₹)

  • Prices are subject to change without prior notice

  • Applicable taxes, shipping charges, and other fees may be added during checkout

By placing an order, you authorize us to charge the full amount payable through your selected payment method.

5. SHIPPING & DELIVERY

  • Delivery timelines are estimates and may vary based on location and logistics conditions

  • Delays caused by courier services, weather conditions, or unforeseen circumstances may occur

  • Risk and ownership of products transfer to you upon dispatch of the order

6. RETURNS & REFUNDS

Returns and refunds shall be governed by our Refund and Return Policy.

Generally:

  • Claims are accepted only for damaged, defective, or incorrect products

  • Proof such as photographs or videos may be required

  • Refund eligibility is subject to verification

7. INTELLECTUAL PROPERTY

All content available on this website, including text, images, graphics, logos, designs, product descriptions, and software, is the property of SUKHAMEWA FOODS PVT. LTD. or its licensors.

You may not:

  • Copy, reproduce, distribute, or modify content

  • Use our trademarks without authorization

  • Exploit website content for commercial purposes without written permission

8. THIRD-PARTY SERVICES

Our website may utilize third-party service providers, payment gateways, analytics tools, and logistics partners.

We are not responsible for:

  • Service interruptions caused by third parties

  • External websites or content

  • Policies and practices of third-party providers

9. FEEDBACK & REVIEWS

By submitting feedback, reviews, suggestions, or other content, you grant us the right to use, reproduce, modify, and publish such content for business purposes.

You agree that submitted content:

  • Does not violate any laws

  • Does not infringe intellectual property rights

  • Is not defamatory, misleading, or offensive

10. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes

  • Upload malicious software or harmful code

  • Attempt unauthorized access to systems or data

  • Provide false or misleading information

  • Interfere with website security or operations

Violation of these Terms may result in suspension or termination of access.

11. DISCLAIMER

Our services and products are provided on an "as is" and "as available" basis.

We do not guarantee:

  • Uninterrupted or error-free service

  • Complete accuracy of website content

  • Availability of products at all times

Your use of the website is at your own risk.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SUKHAMEWA FOODS PVT. LTD. shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, revenue, or business opportunities

  • Delays, interruptions, or service failures

  • Any damages arising from use or inability to use the website

13. TERMINATION

We reserve the right to suspend or terminate access to the website and services if you violate these Terms or engage in activities harmful to our business, customers, or systems.

14. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of India.

Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, breach, or termination, shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

15. CHANGES TO TERMS

We reserve the right to modify these Terms of Service at any time. Changes will become effective immediately upon posting on this website.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

16. CONTACT INFORMATION

SUKHAMEWA FOODS PVT. LTD.

Address:
Dattanand Ind. Estate 34–35,
Village Bolav, Kim, TA Olpad,
Dist. Surat, Gujarat – 394180, India

Customer Care: +91 73833 12090

Email: evermixrtc@gmail.com

Website: www.evermix.in